We would rather answer the awkward questions in public than dodge them in a sales call. No scripts. No small print surprises.
These are the questions practices ask us most: what the free health check really is, why there are no prices on the site, whether you are locked in, and exactly where your staff data lives. The answers are the same ones we would give you on the phone.
Use the tabs below to jump to the part you care about. Every answer is plain English, and every link goes straight to the page that explains more.
A 30-minute conversation about your practice: contracts, policies, rotas, anything keeping you awake. You get a plain-English verdict on where you stand and what we would prioritise. There is no obligation and no scripted upsell at the end.
Yes, exclusively. UK veterinary practices, mostly independent and small-group, typically five to fifty staff. That focus is the product.
No. Vet HR provides HR consultancy and documentation support. Where a matter genuinely needs regulated legal advice, we say so plainly and help you brief the right person.
Portsmouth, working with practices across the UK. Support runs remotely and responsively, 12 hours a day, 7 days a week, 365 days a year.
Subscription clients get advice the same day wherever humanly possible. If a situation is unfolding, a resignation, an allegation, a walk-out, call rather than email: 0800 023 5232.
Because every quote is per practice and we will not publish a number only to change it after a conversation. You get a fixed, itemised, written quote before anything starts, and it does not drift mid-project.
If you have one defined problem, pick the project. If people questions land most weeks, or you run our systems, the subscription earns its keep. The honest comparison table on the subscription page is genuinely honest.
No long lock-ins. Notice periods are stated plainly in the agreement before you sign, and your data and documents are exportable if you leave.
Most practices do: a single contract review or the health check first. Trust is built by delivery, not by brochure.
The system carries your practice's name, logo and colours, not ours. To your team it is "our staff hub". We build, host and maintain it behind the scenes.
No. The systems run in a browser on whatever your practice already has: reception PCs, laptops, phones, a tablet on the wall if you like.
Keep it. Our systems handle the staff side: rota, hours, leave, incidents, policies. They sit alongside clinical PMS rather than replacing it.
Yes. Each system stands alone, and they join up naturally if you add more later, because everything is built on one platform approach.
In your practice's own system instance, access-controlled by role, hosted and maintained by Vet HR. Staff data is processed under UK GDPR, and the detail is written down in our privacy policy.
Your practice does, full stop. Exports are available in usable formats, including if you decide to leave.
No. It is your practice's data, used to run your practice's systems and nothing else. We do not sell, share or mine it.
Start with a free 30-minute HR health check. A plain-English verdict on where your practice stands, no obligation and no scripted upsell at the end.
Every quote is per practice. Itemised and fixed before anything starts, and it does not drift mid-project.
Your name, logo and colours on every screen.
Owned by your practice, processed under UK GDPR.
A defined fix points to a project. A steady stream of people questions, or running our systems, points to the subscription.
Compare honestly →Reception PCs, laptops, phones, a tablet on the wall. The systems sit alongside your clinical PMS, never replacing it.
See the systems →No clever wording, no buried clause. Here is exactly how staff data is held, and where to read the detail.
Ask us directly and a real person will answer. Or start with a free HR health check: thirty minutes, a clear verdict, no obligation.
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